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Terms & Conditions

Cancellation Policy

Client:
  • Up to one week before the scheduled tour/rental, the client can ask to reschedule for another day, according to availability; if the client do not want or cannot, the amount of the reservation will be refunded.
  • Before then a week for the tour, Aqui Há Peixe Sailboat reserves the right not to refund the reservation amount, always granting the possibility of rescheduling the tour according to schedule availability.
  • If the customer arrives late, Aqui Há Peixe Sailboat is under no obligation to compensate for the delay after the defined end time.
  • In case of damage to the vessel, Aqui Há Peixe Sailboat reserves the right to ask for a deposit of €300 to cover the arrangements after budget.
Aqui Há Peixe Sailboat:
  • In case of bad weather conditions, which jeopardizes the safety of the vessel, crew and passengers, Aqui Há Peixe Sailboat is free to propose rescheduling or refunding the reservation amount, within 12 hours of the time set for the tour.
  • In case of vessel breakdown, Aqui Há Peixe Sailboat will be responsible for arranging an equivalent or superior vessel. If unable to do so, Aqui Há Peixe Sailboat will refund the reservation amount.
  • If navigation is prohibited by the competent authorities, Aqui Há Peixe Sailboat may reschedule or refund the value of the tour, as chosen by the customer.